Festo Global Service Desk Specialist (Helpdesk)

• Dealing with 1st/2nd line support calls, taking ownership and responsibility for solving complex issues;
• Managing and configuring various network equipments;
• Responding to logged support calls according to contractual SLA’s.

• Excellent German language and advanced English language skills;
• Good understanding of general IT hardware and components;
• Knowledge of current network protocols, operating systems, and standards;
• Strong customer-service orientation.

• Challenging and interesting work in an international environment;
• Opportunities for professional development;
• Attractive remuneration package;
• Nice team and friendly environment.