IT Support Specialist

- Provide technical support by email
- Provide Hotelston technical support to customers as well as colleagues in the company
- Provide Hotelston API integration support to partners
- Utilize help desk and issue management systems to track each task
- Identify trends in support requests and recommend systemic and pro-active solutions to mitigate issues
- Monitor and maintain health of Hotelston services
- Assist in Hotelston IT projects

- Good spoken and written English (mandatory) - Basic programming skills - Basic knowledge of SQL - Good organizational and time management skills - Problem solver attitude

Advantages

- Experience in IT customer support / helpdesk - Experience in Java development - Knowledge of Web Services and XML - Windows / Linux OS administration skills

- Competitive salary
- Superior offers for holiday/travel services
- Flexible work schedule to adapt to studies
- Investments in your professional development
- Young team of professionals
- Modern office in the center of Vilnius
- Free beer