Job Description

Communicate with customers and solve IT issues.
Apply technical knowledge and experience to understand, document, and begin customer resolution process.
Work closely with computer users and the team in order to resolve open issues/concerns.
Identify, evaluate, and prioritize customer problems and complaints.

Requirements

Very strong speaking/writing skills of English language.
Good speaking/writing skills of German language.
IT experience or relevant background.
Strong communication skills.
Ability to work in a team.
Quick orientation and decision-making in stressful situations.
Responsibility for the final result.

Company offers

Opportunity to work in a multinational company with strong traditions and values.
Stable employment and high standards of work.
Competitive salary and benefit policy.
Career development within global structure.
Friendly and dynamic work environment.