APPLICATION MANAGER IN ENTERPRISE CONTENT MANAGEMENT (ECM)

I am Aurelija Milčė, Head of Content & Collaboration inside Enterprise services and Support systems management. I'm currently creating a new team, that will be responsible for Enterprise Content management in whole Telia company with Collaboration platforms developments and maintenance as well.

I'm passionate about challenges and truly believe, that every one of us is creating incredible things in Telia. So, if you are Application Manager, who is interested to work in international IT team of Telecommunication, that’s your chance!

Your next challenge?

We promise you an unforgettable, wonderful journey together. As a member of the team you will work with developers, architects and a lot of smart, initiative, talented, skilled and creative colleagues. We strive for the highest goals to provide the best experience for our customers

Daily Application Manager in Enterprise Content Management:

• Work with IT support tickets from Telia business users – 2nd – 3rd line support;
• Monitor the status of the Content Management platforms and act if needed, handle any service requests related to platforms.;
• Support Telia business on any queries and tickets related to Content Management services;
• Attend daily operational meeting with team;
• Attend and report status in the monthly meeting;
• Plan and deploy weekly releases (sprints);
• Identify and propose improvements on systems and processes;

You have a passion of IT and dream to work in a big enterprise matrix organization. To fit in the role, you have great knowledges of IT applications, you are flexible, open-minded and up for multi-tasking as there is a lot ongoing, tasks vary from day to day and priorities may change quickly.

Your Personality:

• Self-driven;
• Critical thinking;
• Communicative and social;
• Independent and team – player at the same time;
• Good at time planning;
• Willingness to learn;
• Agile mindset.

Your experience:

• 3-5 years IT experience in big enterprise environment;
• Strong in cooperation with suppliers;
• Proud of real achievements in IT;
• System security skills;
• Good skills of English language.

Bonus (nice to have):

• Any programming language knowledge;
• Relation Database (Oracle, Postgres, SQL) knowledge;
• OpenText Documentum (or Documentum Archives) knowledge;
• Knowledge in Scrum, Agile.