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Joboffer number #174577

APPLICATION SUPPORT LEAD

CV Market client
Vilnius
Job ad expired!

Job Description

Application Support Lead will be managing a team of 3-5 support specialists, which will be providing small changes and support for company’s
applications across the Western Europe region.

Team will provides a number of services including:

  • Data capture from multiple sources
  • Data services – quality, profile, cleansing
  • Data modelling – loading to database models in a warehouse
  • Data Interpretation – making sense of the data – analysis
  • Data Insight – consumable representation of information

Key Accountabilities:

This role will provide Application Support & Enhancement services to a number of business critical and regulatory applications;

  • Leading a team of 3-5 support specialists.
  • Problem Record/Incident Management
  • Quality Assurance for all the changes delivered to business
  • Prompt response to meet the business needs for changes
  • Provision of out of office hours support to ensure smooth functioning of the application, as needed
  • To understand the new/changed applications coming into Support to a detailed level
  • Provide the support for any new service accepted
  • To provide input to estimates for request to change.
  • Have ownership of small change, and input to any large change perhaps involving 3rd party suppliers.


Requirements

  • Strong SQL knowledge is required
  • Incident and Problem Management
  • Strong technical knowledge
  • Good understanding of data & data integrity concepts
  • Good analytical investigation techniques
  • Good organisational skills
  • Good written & oral communication skills
  • Ability to work under own initiative
  • Good business knowledge


Company offers


Darbo skelbimo numeris
#174577
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APPLICATION SUPPORT LEAD
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