Application Support Specialist - Messaging & Integration

As an Application Support Specialist reporting to Senior Director, Systems Operations, you'll play a critical role in operating and evolving Nasdaq Nordic's post-trade systems. You'll ensure the stability, reliability, and continuous improvement of our platforms while working closely with technical owners and cross-functional teams.

You'll thrive in this position if you're analytical, collaborative, and passionate about delivering high-quality operational support in a fast-paced, technology-driven environment.

• Handle incidents end-to-end, including participation in on-call rotations for major incidents and planned operational activities.
• Deploy releases and manage configuration and change activities across environments to ensure seamless operations.
• Act as a subject-matter expert for application behavior, integrations, and operational questions.
• Proactively monitor systems to identify and resolve issues before they impact production.
• Collaborate with technical owners and cross-functional teams to meet service level agreements and support business initiatives.

• Experience in IT operations, application support, or a similar technical role.
• Hands-on experience supporting enterprise messaging or middleware platforms (e.g., IBM MQ, RabbitMQ, Kafka, TIBCO EMS, ActiveMQ, or similar).
• Proficiency working in Linux and Windows environments.
• Strong analytical and problem-solving skills with clear, professional communication in English.
• Ability to work effectively in collaborative, cross-functional team environments.

Nice to have

• Experience working with IBM MQ and/or SWIFT Alliance systems or integrations.
• Scripting or programming skills, with an understanding of enterprise networking, virtualization, and security best practices.
• Relevant professional certifications (e.g., ITIL, IBM MQ, SWIFT, or Agile).

• We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).
• We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.