Job Description
Application Support Specialists will be providing small changes and support for company’s applications across the Western Europe region.
Team will provides a number of services including:
- Data capture from multiple sources
- Data services – quality, profile, cleansing
- Data modelling – loading to database models in a warehouse
- Data Interpretation – making sense of the data – analysis
- Data Insight – consumable representation of information
Key Accountabilities:This role will provide Application Support & Enhancement services to a number of business critical and regulatory applications ;
- Problem Record/Incident Management
- Quality Assurance for all the changes delivered to business
- Prompt response to meet the business needs for changes
- Provision of out of office hours support to ensure smooth functioning of the application, as needed
- To understand the new/changed applications coming into Support to a detailed level
- Provide the support for any new service accepted
- To provide input to estimates for request to change.
- Have ownership of small change, and input to any large change perhaps involving 3rd party suppliers.
Requirements
- Strong SQL knowledge is required
- Incident and Problem Management
- Strong technical knowledge
- Good understanding of data & data integrity concepts
- Good analytical investigation techniques
- Good organisational skills
- Good written & oral communication skills
- Ability to work under own initiative
- Good business knowledge
Company offers
In return, we are offering:
An exciting opportunity to be part of a dynamic global organisation and work with experienced professionals & subject matter experts. You will
discover a high performing, driven and supportive working culture and outstanding developmental possibilities to increase your potential. We offer
competitive salary packages and an annual discretionary compensation award. Private medical, life and accident insurance, plus other employee
benefits are standard.
