Associate, AML Compliance (Spanish or German Speaker)

Are you ready to join an advanced team with a global company that is passionate about preventing money laundering, fraud, and other illegal financial transactions? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an Associate, AML Compliance (Spanish or German Speaker) within Know Your Customer (KYC) department.

Western Union powers your pursuit.

As a member of AML Compliance KYC team, you will help uncover suspicious activity associated with criminal acts, including money laundering and terrorist financing.

Role Responsibilities

• Making sure that our customers are protected against money laundering or other illegal activities.
• Handling incoming and outgoing calls with Western Union customers.
• Analyzing how our agents use our money transfer services by conducting due diligence.
• Helping the business look at ways of improving its customer experience and make recommendations on any process improvements.
• Assisting the escalation team on any issues that do arise by taking ownership on cases.

• High school degree required; college degree is a plus.
• Experience within AML Compliance field would be considered advantageous.
• Fluency in English with outstanding verbal, written and listening skills is mandatory.
• Fluency in Spanish or German with outstanding verbal, written and listening skills is mandatory.
• Strong verbal, written and listening skills.
• Good analytical skills.
• Independent decision-making skills with high attention to detail.
• Computer literacy.
• Willingness to work in rotating shifts (including weekends and holidays).

• This specific role is eligible to receive conditional Spanish or German language allowance
• Private Health Insurance (3 options)
• Life & Accident Insurance
• Additional days off
• Wide variety of discounts and special offers
• ⁠Free Fitness facilities
• Volunteering activities
• Referral program
• The monthly gross base salary range is 1,170 – 1,500 EUR. This range represents anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate’s qualifications, skills and competencies.