Atlassian Administrator | Mid-Senior

At Nord Security, we’re creating a safer cyber future.

We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel—our teams turn complex problems into solutions trusted by millions worldwide.

Life is online. In this role, you’ll help people own it.

• Administer and support Atlassian applications, including Jira, Jira Service Management, Confluence, and related tools
• Act as a support point for users, helping them resolve questions, issues, and configuration-related challenges
• Create, improve, and maintain automation rules that reduce manual work and make processes more efficient
• Support Jira Assets configuration and automation, ensuring asset data remains accurate, structured, useful, and connected to business processes
• Work with ScriptRunner to support advanced Jira configurations, including behaviours, validators, conditions, scripted logic, and automation improvements
• Configure and maintain workflows, fields, screens, permissions, notifications, and project settings based on business needs
• Build and maintain dashboards, reports, queues, and filters using JQL to improve visibility across teams
• Manage users, roles, groups, access, permissions, and security-related settings across the Atlassian platform
• Work with business and IT stakeholders to understand requirements and turn them into practical platform improvements
• Maintain documentation for configurations, processes, standards, and best practices.
• Support new Atlassian features, app changes, upgrades, and integrations with other systems
• Review platform usage, performance, and adoption trends, and suggest improvements where needed.

• 3+ years of hands-on experience administering Atlassian applications in a business or enterprise environment
• Experience supporting cloud-based Atlassian environments
• Solid understanding of Jira, Jira Service Management, Confluence, and how these tools support different teams and processes
• Strong knowledge of Jira configuration, including workflows, schemes, screens, fields, permissions, notifications, and project settings
• Practical experience with Atlassian Automation and the ability to design rules that are scalable and maintainable
• Good working knowledge of Jira Assets, including object schemas, attributes, relationships, and asset-based processes
• Experience using ScriptRunner to support more advanced Jira configurations and logic
• Confidence working with JQL, filters, dashboards, reports, and data visibility improvements
• Experience managing users, roles, groups, access, and permission structures
• Strong analytical and problem-solving skills, with good attention to detail
• Ability to communicate clearly with both technical and non-technical stakeholders, understand their needs, and translate them into practical solutions.

Nice to have

• Experience with scripting or coding to extend and improve Atlassian solutions, such as writing Groovy scripts or creating custom Forge apps
• Knowledge of REST APIs and integrations
• Atlassian certifications
• Experience working in larger Atlassian environments with multiple teams, projects, and business processes.

• Innovate with industry leaders
• Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world.
• Learn & grow
• Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company.
• Work in a next-gen Cyber City office
• Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day.
• Work from anywhere
• Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive.
• Physical well-being
• Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts.
• Mental & emotional health
• Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic.
• Premium healthcare
• Receive private health insurance giving you peace of mind for your health needs.
• Extra days off
• Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs.
• Joyful moments – special treats
• Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member.
• Company events & team-building
• Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success.
• Workation
• Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together.