B2B Account Manager for Call Center Solutions

Be our pioneer in Lithuania! As our B2B Account Manager you are an innovative and positive addition to our International sales team. In this role, you will engage with potential customers in Lithuania and near by countries, exciting them about learning and experiencing our innovative Cloud Call Center Solutions. During every interaction with a customer, you will strive to understand the customer’s needs, schedule a consultation workshop and help them join the transition to process driven solutions that add value to their businesses. You will ultimately be measured and rewarded by your ability to close customers as well as doing up-sales to our current customers in your area.
Responsibilities

Meet or exceed sales quotas

Drive a high level of self-generated pipeline activity through sales networking activities

Deliver exceptional customer service to provide the best experience throughout the sales & setup process, as well as continued support throughout contract period

Display creativity / ingenuity in presenting solutions to customers considering but uncertain about cloud solutions

Represent IP Call Centers in a professional and responsible manner

Enthusiastically educate customers about our solutions

5+ years sales experience with proven track record to meet or exceed goals

Understanding of Call Center specific needs and system requirements

Basic understanding of the technology behind the Call Center systems, like computers, networks and web technologies

You are used to working with Excel, Word, Outlook, CRM

Excellent Lithuanian and English language written & verbal communication skills

Strong focus on customer service

Self-starting motivation with good project management skills and great attention to detail

Ability to prioritize projects and adhere to business-critical deadlines

Possibility to be our first employee in Lithuania with all future career options open

Fixed base salary + quarterly bonuses depending on sales results

Covered travel expenses

Necessary equipment for the job (laptop, mobile phone, etc.)

Product training