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Joboffer number #192922

Bilingual Customer Service Admins (English plus German)

CV Market client
Vilnius
Job ad expired!

Job Description

Resolving customer queries mostly via e-mail and/or chat by analyzing root cause and owning through to resolution.
Providing guidance to customers on services policy and governance.
Processing transactions in a professional and consistent manner following clearly defined processes.
Managing customer records on CRM.


Requirements

Strong English language skills, both verbal and written.
Strong German language skills, both verbal and written.
Customer focus, proven by customer-oriented attitude and/or customer service experience.
Flexibility regarding work time (position includes working on a rotating 8 hour shift pattern from 6 o’clock in the morning to 12 o’clock in the evening).


Company offers

Becoming a part of dynamic global organization.
Work with experienced professionals and subject matter experts.
A high performing, driven and supportive working culture.
Outstanding possibilities for personal and professional development.
Competitive salary packages.
Annual discretionary compensation.
Private medical, life and accident insurance.
Other standard employee benefits.


Additional information

We'll inform just selected candidates.
Confidentiality is guaranteed.


Darbo skelbimo numeris
#192922
Jūs kandidatuojate į:
Bilingual Customer Service Admins (English plus German)
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Jūs būsite nukreipti į kitą portalą. Sekite ten esančias kandidatavimo instrukcijas. Sėkmės!