Client Onboarding Banking Services Officer

For our office in Vilnius we are currently looking for a Client Onboarding Banking Services Officer. In this role, you will leverage your past experience, excellent organizational skills, sound judgment, and strong personal character to meet client requirements. Your team will benefit from your flexible approach and attention to detail in a fast-paced, regulated environment.

• Ensure the accurate and timely completion of bank account opening forms across various 3rd party banking service providers, primarily in Luxembourg and other jurisdictions.
• Maintain up-to-date familiarity with the account opening requirements for each 3rd party banking service provider.
• Oversee various onboarding functions, including the review of client information and due diligence/KYC documents gathered for bank account openings.
• Develop and maintain relationships with various 3rd party banking service providers from the time of onboarding until the account is fully operational, acting in a professional, courteous, and prompt manner.
• Serve as the intermediary between the bank and the client, providing expert guidance on the onboarding and bank account opening process, as well as clarifying bank requirements and managing client expectations.

• You hold a degree in a relevant field such as Law, Finance, or Economics, or possess equivalent experience in Financial or Banking Services.
• You possess a strong analytical mindset, enabling you to think critically and prioritize competing demands under time pressure.
• You show initiative, adaptability to change, and the ability to quickly align your priorities with clients' varying requirements and timelines.
• You are an excellent communicator, able to express yourself clearly and concisely in a friendly and professional manner, complemented by strategic and creative problem-solving skills.
• You have a high level of attention to detail, superior organizational skills, and take pride in delivering high-quality work.

Nice to have

• Prior experience in areas such as legal entity formation, corporate onboarding, and bank account opening is preferred.
• Exposure to Compliance, Anti-Money Laundering (AML), Know Your Customer (KYC), and regulatory frameworks across the EU are considered an advantage.
• Advanced Excel skills are also considered an advantage.

• We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
• Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location
• Monthly base salary for this position is from 1,760 EUR to 3,000 EUR gross. Final offer will be determined based on your competences, qualifications and professional experiences.