CLIENT SUPPORT SPECIALIST

• Handle a high volume of client support requests, mainly via inbound calls. Clients are also able to send their inquiries to us via email or chat
• Understand our client needs, expectations and assist in order to achieve resolution
• Provide excellent customer service by making sure that our clients don’t have outstanding issues

• Proficient written/spoken English is a must
• Ability to work evening and late night shifts
• Help desk experience with level 1 troubleshooting experience or customer service experience either face to face or in a support center is highly preferred
• College degree in Computer Science / IT related field or networking is a plus

• Amazing colleagues and friendly team vibe
• Work in a dynamic, international team
• Rewards and recognition to our MVPs
• Environment to grow and learn new things
• Udemy platform to learning and development
• Employee benefits: health insurance, accident insurance, referral bonus
• Office happy hours and company outings
• Fully stocked kitchen with snacks and beverages
• 824 EUR base net salary for the first 3 months and a bonus for the night shifts