Job Description

You will join a current team as a leader in order to coordinate existing processes as well as help the business identifying potential for an even more efficient work.

Main responsibilities:

• Supervise day-to-day operations in the customer service department;


• Analyze and improve departmental KPI;


• Encourage cooperation between departments;


• Plan resources / budget;


• Improve existing processes and search for new solutions (process optimization, reporting, IT tools utilization, etc.);


• Contribute actively to the implementation of the general strategy. 

Requirements

• Management (department or team) experience;


• Business acumen;


• Fluent English; 


• Analytical thinking;


• In-depth and hands-on approach;


• Fast and sharp mind;


• Enabling leadership style.

Company offers

• A possibility to join a youthful, modern and vibrant team;


• Opportunity to make an impact on the company’s business development by bringing your ideas into life;


• Involvement in company’s strategy;


• Health insurance, team buildings, great office location and many more.