Job Description
SatchelPay is the leading payment provider in Europe. We offer a one-stop solution for almost any existing transactional need, offering «private banking» client approach, as well as competitive and transparent pricing. We are looking for a professional in Customer Support and private banking.
Requirements
- Advanced/ Fluent English, both written and oral skills for emails/phone calls; knowledge Lithuanian language is a must.
- Communication skills (Good listening and responding skills);
- Ability to obtain, verify, evaluate work assignments and provide necessary information for clients;
- Ability to react to the stressful situation;
- Working knowledge of Microsoft Windows and Microsoft Office applications; general hardware and software knowledge;
- Working knowledge of ticketing systems, Zendesk, Freshdesk, etc.
- Multi-tasking skills (actively listening to customer questions, answering questions, registering issue and finding the solution at the same time).
Company offers
- Stable employment on the basis of a full-time job contract;
- Competitive salary;
- The friendly and supportive atmosphere among colleagues;
- Participation in forums and conferences for knowledge improvement;
- Prestigious office in Vilnius city center.
