Job Description
Answer of Customer Services related calls and e-mails;
Close work together with Team Leader to find the best solutions for customers;
Care and support for our partner's – Norwegian Air Shuttle – clients;
Provision of relevant information in a professional and timely manner;
Accurate data entry and use;
Shift based work.
Close work together with Team Leader to find the best solutions for customers;
Care and support for our partner's – Norwegian Air Shuttle – clients;
Provision of relevant information in a professional and timely manner;
Accurate data entry and use;
Shift based work.
Requirements
Willingness to help and solve requests;
Fluent French language (at least C1);
Good English skills;
Previous experience in customer service will be considered as an advantage;
Intention to work in customer service;
Excellent communication and interpersonal skills;
Accuracy in data entry and use;
Patience, positivity, fiendliness and willingness to help.
Fluent French language (at least C1);
Good English skills;
Previous experience in customer service will be considered as an advantage;
Intention to work in customer service;
Excellent communication and interpersonal skills;
Accuracy in data entry and use;
Patience, positivity, fiendliness and willingness to help.
Company offers
Training and experience with one of the leading airlines;
Individual bonuses;
International and friendly work environment;
Excellent opportunity to practice languages and develop new skills;
Positive colleagues;
Modern and cozy office in Kaunas;
Possibility to see other Webhelp countries;
Career opportunities;
Health insurance and Friday snacks.
Individual bonuses;
International and friendly work environment;
Excellent opportunity to practice languages and develop new skills;
Positive colleagues;
Modern and cozy office in Kaunas;
Possibility to see other Webhelp countries;
Career opportunities;
Health insurance and Friday snacks.