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Joboffer number #15517

Customer service / support

CV Market´s client
Foreign country
Job ad expired!

Job Description

Our Client:
Leading European airline has opened a customer contact centre in Brno for passenger and travel agent services in central and Eastern Europe. It is the 10th call centre in the worldwide call centre network of the airline company.

Scope of employment, competences and responsibilities:

As employee in its Brno Global Tele Sales call centre you will be the competent contact person for all questions from its customers, passengers and travel agents.
You conduct consultancy talks by phone, give information about flight schedules, prices and tariffs, make reservations and sell tickets. Travel agents request information about wait lists, seat reservations, refunds and more.

It's challenging and rewarding!


Requirements

  • Excellent knowledge in one of the following languages:
German, Russian, Ukrainian, Bulgarian, Romanian, Polish,
Serbian, Croatian, Hungarian
  • English is mandatory (written & spoken)
  • Good communication skills
  • Basic knowledge of PCs
  • Customer service orientation
  • Stress tolerant


Company offers

  • Excellent salary conditions
  • Working in a young and dynamic environment.
  • Participation in projects supporting the European operations.
  • Everyday use of foreign language
  • Training opportunities.
  • Career growth opportunities

Training:
The new employees will take a 5 weeks basic theoretical and practical training in handling fares and regulations, using computer reservation system etc.
Followed by “training on the job” to get acquainted with the country specific details.


Darbo skelbimo numeris
#15517

Location:
Foreign country
Job type:
full-time
Additional info:
employee
Expiration date:
02 October 2006
Published:
03 August 2006

CV Market´s client

NATEK is one of the leading Czech company in IT and Telco fields. We work with the most important international companies in Czech Republic and Slovakia. NATEK has 5 branches in Poland, Romania, Bulgaria and India. We provide high quality of services in outsourcing and recruitment. NATEK this is : - 200 employees - 16 nationalities - 3 commercial sites (CZ and SK) - 4 foreign offices (Romania, Bulgaria, Poland and India).
We have a lot of new challenging positoins. Take a look on http://natek.cz/index.php?cont=career

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Customer service / support
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