https://www.cvmarket.lt/403961

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Naujausi skelbimai
Darbo skelbimo numeris #403961

Customer Success Manager

CVMarket.lt klientas
Kaunas
Darbo skelbimas negalioja

Darbo aprašymas


  • Deliver excellent service to our customers via email & chat.

  • Ensure responsive and comprehensive customer support.

  • Respond to support tickets within company standard time frames.

  • Lead the development and improvement of our processes & tools for the Support team with your expertise.

  • Develop creative and innovative ways to improve team performance.

  • Turn distressed customers/situations into opportunities to delight our customers through product knowledge, retraining efforts, and exceptional communication skills with a positive attitude.

  • Provide feedback on quality of support and communicate new feature requests.


Reikalavimai


  • Experience in customer service, ideally in a Service Desk / IT support environment, preferably directly with consumers.

  • Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through.

  • Strong people skills and a talent for problem solving.

  • Strong written and verbal communication.

  • Demonstrated ability and desire to work and excel in fast-paced environment.

  • Excellent team player and able to work under own initiative

  • Strong critical thinking, analytic, and problem-solving abilities.


Įmonė siūlo


  • Sociable, welcoming, and supportive team environment.

  • Paid training and bonus opportunities.

  • Exposure to diverse industries.


Darbo skelbimo numeris
#403961
Jūs kandidatuojate į:
Customer Success Manager
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