2022-07-29 11:26:48

CUSTOMER SUPPORT SPECIALIST

CVMarket.lt klientas
700 - 1000 €/m Gross

Job Description

Live support builds trust between the company and its clients, and no AI-based solutions can replace a real agent. As a Customer Support Specialist, you will be assisting customers on their questions, and more importantly – making their user experience better. Being a helping hand on the other side of the screen, you will fulfill Bankera’s promise of high-quality services, as well as contribute to the aim of creating long-term value. By joining our Client Support Specialist team, you will learn a lot about innovative FinTech solutions and acquire professional skills.

 

You should find it interesting to:

  • Provide professional and informative solutions for customers via a live chat program
  • Create the biggest possible customer satisfaction

Requirements

  • Interest in modern technology
  • Ability to communicate with clients in a written way
  • Fluency in English (additional languages is an advantage)
  • Good-problem solving skills
  • Positive, diplomatic, and proactive attitude
  • Attention to detail
  • Adaptability and flexibility

Company offers

Flexible working hours

Competitive salary

Modern offices

Team building events

Employee referral program

Professional and personal development

Solid IT infrastructure

Talented international team

Office library

 

By applying for this job position you confirm you have read and understood Candidate Privacy Notice (https://careers.bankera.com/en/candidate-policy/).

Confidentiality guaranteed. Only selected candidates will be informed.