Customer Support Specialist

As a Customer Support Specialist, you will be responsible for day-to-day interaction with SpectroCoin customers. Responsibilities will include answering to questions, verifying identities and processing transactions.

Responsibilities:
- To provide professional and informative solutions for customers via live chat program
- To create the biggest possible customer satisfaction.

- Interest in the newest technologies
- Good problem solving skills
- Positive, diplomatic and proactive attitude
- Know how to communicate with clients in written way
- Fluency in English (additional languages is an advantage).

- Flexible working hours
- Competitive salary
- Exciting and challenging FinTech based projects
- Modern offices
- Professional and personal development
- Office perks and company events
- International and talented team
- Employee referral program.

Additional information:
This position requires working a rotating schedule including weekends and holidays. There are three mains shifts: 9-18; 11-20; 14-23.

By applying for this job position you confirm you have read and understood Candidate Privacy Notice (https://careers.spectrocoin.com/CANDIDATE-PRIVACY-NOTICE.pdf).