As a Customer Support Specialist, you will be responsible for interaction with SpectroCoin customers. Responsibilities will include answering questions, verifying identities and processing transactions.
Responsibilities:
- Answering questions, verifying identities and processing transactions
- Providing professional and informative solutions for customers via a live chat program
- Creating the biggest possible customer satisfaction
Requirements
- Interest in the newest technologies
- Know how to communicate with clients in a written way
- Good problem-solving skills
- Positive, diplomatic and proactive attitude
- Fluency in English (additional languages is an advantage)
- This position requires working night shifts (23-8) rotating schedule including weekends and holidays.
Company offers
- Flexible working hours
- Competitive salary
- Exciting and challenging FinTech based projects
- Modern offices in Vilnius and Kaunas with a solid IT infrastructure
- Professional and personal development
- Office perks and company events
- International and talented team.
Confidentiality guaranteed. Only selected candidates will be informed.
Check out more about us on our careers page: https://careers.spectrocoin.com/
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