Monitor and report on customers’ feedback, share with your Customer Service Manager which you will be reporting to;
Update our internal database with information about technical issues related to products;
Be a part of the fast-growing company and deal with challenges that it brings;
Make unhappy customers happy and happy ones – even happier!
Requirements
Have fluent English both written and spoken/ another language is a plus ( Spanish/ French/ German/ Italian/ Portuguese/ Norwegian/ Sweden/ Russian/ Arabic – you name it, we’ll need it);
Have previous experience in Customer Service (email support, Zendesk);
Have perfect time management skills (we offer remote supporter position with in-house training only) & ability to handle multiple projects at once;
Have knowledge/ interest in health & wellness industry (it’s a plus!);
Have common sense;
You are a team-player and love helping people!
Never kill the vibe.
Company offers
You Are Going To Deal With
Informal communication. We are not a corporate office, we are digital punks
Many mistakes though never the same mistake twice. We experiment – a lot, since no one has ever done what we are doing
Digital products in the health industry which acquires thousands of daily new customers globally
Weekly new introductions. Our team grows faster than construction workers are breaking the walls to expand our office
Feel excited already? It’s our daily emotion.
Klausimai ir atsakymai
Užduokite klausimą:
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Persiųsti
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