2022-07-29 11:26:48

Customer Support Specialist (Remote)

CVMarket.lt klientas
800 - 1300 €/m Gross

Job Description

Get Ready To:

  • Provide excellent customer support via email;
  • Monitor and report on customers’ feedback, share with your Customer Service Manager which you will be reporting to;
  • Update our internal database with information about technical issues related to products;
  • Be a part of the fast-growing company and deal with challenges that it brings;
  • Make unhappy customers happy and happy ones – even happier!

Requirements

  • Have fluent English both written and spoken/ another language is a plus ( Spanish/ French/ German/ Italian/ Portuguese/ Norwegian/ Sweden/ Russian/ Arabic – you name it, we’ll need it);
  • Have previous experience in Customer Service (email support, Zendesk);
  • Have perfect time management skills (we offer remote supporter position with in-house training only) & ability to handle multiple projects at once;
  • Have knowledge/ interest in health & wellness industry (it’s a plus!);
  • Have common sense;
  • You are a team-player and love helping people!
  • Never kill the vibe.

Company offers

You Are Going To Deal With

  • Informal communication. We are not a corporate office, we are digital punks
  • Many mistakes though never the same mistake twice. We experiment – a lot, since no one has ever done what we are doing
  • Digital products in the health industry which acquires thousands of daily new customers globally
  • Weekly new introductions. Our team grows faster than construction workers are breaking the walls to expand our office
  • Feel excited already? It’s our daily emotion.