Desktop Technical Specialist (Application Support)

• Ensuring end to end desktop and core application products and application suites including hardware architecture is fit for purpose.
• Ensuring Desktop compliance is effectively targeted at appropriate IT projects.
• Influence and implement major change programmes in the deployment and change of applications, desktop platforms, OS upgrades, and Core application upgrades.

• Have support and change delivery experience in desktop core engineering.
• Excellent knowledge of Microsoft OS platforms and Windows infrastructure.
• Excellent knowledge of Core application software
• Knowledge of Hardware technologies
• Migration techniques within desktop and between platforms, including application migrations.
• Good knowledge of Active Directories
• Fluent in English
• Ability to work on own initiative.
• Experience of working within teams, managing work groups and presenting at senior management level
• Excellent understanding of technology markets and major vendor strategies

Preferred Experience/Expertise
• Good scripting ability
• Microsoft certification path
• Understanding of support techniques and change delivery into operations area.