Job Description

Our Group Risk Management team is seeking a Director to support the current and evolving, global Business Continuity & Crisis Management (‘BCM”) program. The BCM Director will work across the organization to ensure the consistent adoption of the BCM program, BCM Policy, ERM Tools and best practices. The role reports to the Head of Business Continuity & Crisis Management

Work across the organization with all business units and expert functions to maintain and evolve the corporate-wide BCM program that addresses business recovery and crisis management response.
Support the continuous development of a comprehensive business continuity and operational resiliency strategy and program. This includes assisting with essential elements of the program—both from a business unit and overall program perspective—that facilitate response, build resilience, and enable recovery from disruptions to business operations.
Assist in the execution of Business Continuity Planning (BCP) life cycle activities including training, business impact analysis, BCP update, review and testing. Provide reporting as appropriate.
Work closely with business unit and expert functions to implement best practice risk management using the BCM framework and overarching risk governance to meet the needs of the businesses and stakeholder expectations (e.g. regulatory, client)
Liaise with BCP Coordinators and Plan Owners to develop effective working relationships and documented BC Plans.
Build key relationships with business unit and expert function management and serve as an escalation point for BCP issues and support for strategy formulation.
Develop and implement organization-wide training and communications.
Plan, conduct and debrief mock crisis management exercises to test the adequacy of existing crisis management procedures and plans. Conduct post-mortem assessments to identify actions to update procedures and strengthen crisis preparedness.

Requirements

Minimum 6 years of experience in relevant discipline.
Preferred expertise in business continuity and crisis management
Conceptual and practical experience in operational risk management, technology risk management, and operational resilience experience a plus.
Prior experience with Business Continuity platforms and tools is desirable.
Experience in the financial services industry (capital markets or financial technology), preferred.
Excellent interpersonal and, oral and written English communication skills.