E-commerce Manager

What you will do:

• Plan and execute an effective eCommerce strategy (Amazon and other channels);
• Oversee website and monitor performance analytics, traffic, and product performance;
• Orchestrate and maintain a superior shopping experience;
• Manage the overall user experience including site navigation, content development, checkout funnel, and promotional campaigns;
• Plan and execute conversion rate optimization;
• Continually evaluate the customer persona and present any updates and changes;
• Effectively communicate needs with other departments to develop site content;
• Identify new areas of eCommerce opportunity beyond the current brand offering;
• Oversee the work of developers, UX/UI designers, CRO;
• Help build and/or manage sales funnels;
• Your main KPIs will be: retention rate, LTV, increasing conversion rate on the site and potentially creating a subscription model.

We Expect You To:

• Someone who has experience working with an eCommerce brand, within a CRO agency, growth hacking agency, or similar;
• Someone who is well acquainted with the customer journey. You can get inside their head and foresee any problems that might arise in their shopping experience. You know what to do to elevate their experience and turn them into repeat customers;
• Someone who reads and analyzes website data as easily as their social media feed. You can see what campaigns are working, what isn’t and you have suggestions for growth;
• Someone that has that cool confident vibe since they know they can handle whatever is thrown their way;
• Someone who can make incremental improvements to achieve our goals and implement them FAST;
• Someone who appreciates a good challenge, and in fact, welcomes it. This position will require mental toughness. We’re looking for someone who remains level-headed no matter the problem that arises. We want problem solvers, not complainers;
• Never kill the vibe.

Talk about perks:

• Work hard, party harder. We couldn’t handle to party every time we reach our KPIs, so we stick to approximately once per month. On the other hand, our office never runs out of drinks & snacks to party every day – can you handle it?
• Day off cards. The headline says it all. You don’t need an explanation if you’re having a tough day or had a tough party last night. Though use it with caution!
• Wolt for late workers. Got to stay up late? You deserve to order whatever you want.
• Workation. Bali, Thailand — been there done that. Currently deciding where to go next, any ideas?
• Gym subscription. We got you covered, just choose a gym!
• Taxi budget. Whether you overslept in the morning or over-stayed in the evening, use your personal budget for a cab.
• Fridge full of food. New ideas in the shopping list are always welcome. What’s your favorite snack?
• Hot tub. We have a fire heated hot tub in our terrace to enjoy while waiting for a BBQ to be made.
• Casual perks. Enjoy a starter pack with our merch, monthly office parties, games zone with foosball, PS4 & VR.

You Are Going To Deal With

• Informal communication. We are not a corporate office, we are digital punks
• Many mistakes though never the same mistake twice. We experiment – a lot, since no one has ever done what we are doing
• Digital products in the health industry which acquires thousands of daily new customers globally
• Weekly new introductions. Our team grows faster than construction workers are breaking the walls to expand our office
• Feel excited already? It’s our daily emotion.