2022-07-29 11:26:48
2023-02-22 15:25:07

Head of Customer Success Department

CVMarket.lt klientas
From 2975 €/m Gross
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Job Description

  • Make sure our events have 100% success rate and positive churn;
  • Manage teams of the technical and non-technical support, customer onboarding;
  • Scale operations, perform analytics, improve processes.

Requirements

  • Previous client-focused team scaling experience (10x at least);
  • Previous track record improving/creating processes;
  • Analytical thinking;
  • Positive attitude, ability to work under stress (live events market);
  • Be Tech savvy.

Company offers

  • Super generous bonus system;
  • Exciting fast-paced global environment (hey, we are shifting the global market!);
  • The most interesting client list you can get!;
  • Reasonable compensation package;
  • Potential to earn options in the company;
  • Besides office in Vilnius old town (as soon as a pandemic is over), option to stay in companies workspace and living space in Klaipeda (spend your summers there if you want!);
  • An awesome international team to work with and the chance to bring exciting technologies to the market.