Head of Release Management

Member of the IT Operations management team responsible for smooth and efficient Release Management process as per agreed service levels. Ensure proactive management of a unit on an operational level with employees located in different countries.

Main tasks and responsibilities:

• Establish, own, run and maintain efficient Release Management process that supports Business needs.
• Ensure application deployment and changes in IT environments are carried out in an agile, controlled, tested, approved, accountable, and measurable manner.
• Create and maintain release calendar and release and rollback plan, ensure proper notification, communication and involvement of appropriate stakeholders.
• Engage with IT Development and drive the establishment and continuous improvement of efficient software build management and deployment pipeline.
• Analyze and understand the change to ensure most efficient deployment strategy.
• Ensure provisioning of IT environments on a daily basis and manage dependencies between software and infrastructure components.
• Collect and analyze metrics to identify potential and future trends for continuous improvement of the process.
• Analyze, advise and drive implementation of automation tools.
• Implement processes in accordance with ITIL best practices and define domain standards and procedures.
• Contribute to IT strategy creation and drive IT strategy implementation in a relevant domain.
• Plan unit budget ensuring lowest costs and highest quality.
• Create and implement operational plans and set targets for the team as well as for each employee.
• Organize, engage and motivate employees within your area of responsibility through building the strong team, coaching and holding direct reports accountable and developing talent in the function/unit.
• Contribute to team and company performance through effective networking, collaboration and leading through example.
• Promote and support living the Luminor values and building the strong Luminor brand.

General competencies:

• Initiative and responsibility
• Business development
• Innovation
• Teamwork
• Communication
• People management
• People development

Professional competencies:

• Fluency in English
• Deep technical expertise and a good understanding of Release Management process in cross-country organization.
• In depth knowledge of software development lifecycle.
• Understanding of virtualization and cloud computing concept
• Good understanding and hands-on experience with ITIL best practices and domain standards and procedures.
• Proven record of working in multi-country and multi-vendor environment.