- To respond to internal and external IT-related telephone and email customer inquiries from Italy;
- To work closely with computer users in order to resolve open issues/concerns;
- To ensure service level agreements and be responsible for client satisfaction.
- Excellent knowledge of Italian;
- Good knowledge of English;
- Computer skills (at least user level);
- Very good communication skills;
- Ability to work in a team;
- Handling stressful situations, quick orientation;
- Customer oriented behavior.
- Company offers:
- Work in global company;
- Competitive salary;
- Friendly team.