- This position has the responsibility for providing Support for Customers, Agents and Service Associates.
- Responsible for Incident and Problem management to meet Service Level Agreements.
- The ideal analyst is motivated, results-oriented and committed to providing outstanding customer service every day.
- fluent in English and Italian
- enjoy being on the phone with customers
- have outstanding verbal, written and listening skills
- have customer service experience
- are analytical, reactive and attentive to details
- can multitask and work independently
- have college degree or equivalent
If You are interested, please send Your CV in English with subject “HELP DESK ANALYST (ITALIAN)” to cvLT@strategicstaff.com.
Confidentiality guaranteed. Only selected candidates will be informed.