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Joboffer number #166211

HELP DESK SPECIALIST (ENGLISH 24/7)

CV Market´s client
Vilnius
Job ad expired!

Job Description

The role is to provide a first class IT User Support service to employees and any related third parties, assisting them with software problems via
phone, email and Intranet.

As a Help Desk Specialist, your responsibilities will include:

  • Provide first line technical support answering support queries via phone, email and web;
  • Resolving customers' raised issues at first point of contact;
  • Efficiently and accurately log all issues and requests on the call logging system;
  • Maintain all call lifecycles ensuring calls are regularly updated and contain valid and up-to-date information.


Requirements

  • Excellent English language skills;
  • Ability to work under the shifts (24/7);
  • Ability to manage and prioritise multiple tasks;
  • Strong communication skills.


Company offers


Darbo skelbimo numeris
#166211

Location:
Vilnius
Job type:
full-time
Additional info:
employee
Expiration date:
25 September 2012
Published:
12 September 2012

CV Market´s client

Strategic staffing solutions international client - an international financial services company is growing its operations in Lithuania and have an exciting career opportunity for a

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Jūs kandidatuojate į:
HELP DESK SPECIALIST (ENGLISH 24/7)
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Jūs būsite nukreipti į kitą portalą. Sekite ten esančias kandidatavimo instrukcijas. Sėkmės!