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Joboffer number #164210

Help Desk Specialist (Spanish/French/Italian/German)

CV Market´s client
Vilnius
Job ad expired!

Job Description

The role is to provide a first class User Support service to clients and any related third parties, assisting them with software problems via phone,
email
and Intranet.

Core Duties:

  • Provide first line support answering support queries via phone, email and web;
  • Apply technical knowledge and experience to understand, document, and begin customer resolution process;
  • Efficiently and accurately log all issues and requests on the call logging system;
  • Maintain all call lifecycles ensuring calls are regularly updated and contain valid and up-to-date information.


Requirements

  • Good Spanish/French/Italian/German and English language skills;
  • IT related experience or big interest in IT and eagerness to learn;
  • Ability to manage and prioritize multiple tasks;
  • Strong communication skills.


Company offers

.


Darbo skelbimo numeris
#164210

Location:
Vilnius
Job type:
full-time
Additional info:
employee
Expiration date:
08 August 2012
Published:
03 August 2012

CV Market´s client

Strategic Staffing Solutions International client – an international financial services company is growing its operations in Lithuania and have an exciting
career opportunity for a

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Help Desk Specialist (Spanish/French/Italian/German)
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