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Joboffer number #169677

Help Desk Specialist (Swedish)

CV Market´s client
Vilnius
Job ad expired!

Job Description

The role is to provide a first class IT User Support service to clients and any related third parties, assisting them with software problems via
phone, email and Intranet.

Core Duties:

  • Provide first line technical support answering support queries via phone, email and web;
  • Apply technical knowledge and experience to understand, document, and begin customer resolution process;
  • Efficiently and accurately log all issues and requests on the call logging system;
  • Maintain all call lifecycles ensuring calls are regularly updated and contain valid and up-to-date information.


Requirements

  • Good Swedish and English language skills;
  • IT related experience or big interest in IT and eagerness to learn;
  • Ability to manage and prioritise multiple tasks;
  • Strong communication skills.


Company offers

This is a fantastic opportunity to join a forward thinking company where training and career progression are key.

Benefits

  • Opportunity to work in a multinational company with strong traditions and values;
  • Competitive salary and benefit policy;
  • Primary training;
  • Career development within global structure;
  • Friendly and dynamic work environment.


Darbo skelbimo numeris
#169677

Location:
Vilnius
Job type:
full-time
Additional info:
employee
Expiration date:
16 November 2012
Published:
09 November 2012

CV Market´s client

Strategic Staffing Solutions International client – one of the world’s leading consulting, systems integration and outsourcing company with presence in over 90 countries with annual revenues of over $17 billion, is expanding and looking for new IT professionals to work in Vilnius, Lithuania.

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Jūs kandidatuojate į:
Help Desk Specialist (Swedish)
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