2022-07-29 11:26:48

HOSPITALITY OPERATOR

CVMarket.lt klientas
1400 - 1700 €/m Net

Job Description

- You will be the main reference for the information and requests of our Guests. You will be successful using your natural relational capacity in terms of communication, empathy and the creation of solutions with a view to optimizing the service
- Being responsible of all the onboard services and departmental procedures (such as luggage handling, lost & found) providing accurate and timely information to Guests and manage their requests
- Performing multiple tasks without compromising the quality of delivery (such as wake-up calls, public announcements, external calls, fax, Internet, e-mail, internal and satellite calls from shore to ship, cabin safety boxes assistance)
- Providing assistance with embarkation and disembarkation operational tasks giving substantial support to the Hospitality team in dealing with department priorities
- Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere.

Requirements

- Previous experience of minimum 6 months experience in Hotels in similar positions (receptionist, customer service)
- Tourism or Languages degree or foreign equivalency
- Enthusiastic and good communicator
- Ability to speak and write in fluent English an additional language is highly desirable
- Computer literate, intermediate level with Microsoft Excel
- 2nd language German, French or Russian is a must.

Company offers

- Very ambitious, dynamic and international environment with attractive remuneration package and possibilities for an international career
- Free Cruising aboard the best cruise liners
- Free accommodation and meal, while aboard
- Paid flight tickets to and from the ships
- Monthly salary (gross): 1400.00 to 1700.00 EUR
Additional information: Salary + Bonus at achievement
- Location Cruise Ships
- Working time Fixed-term / seasonal / temporary employment, Full-time work, Professional practice.

If you think this could be you, we would love to hear from you.
--> Please apply only in ENGLISH, including CV as email attachment in doc or pdf file format, with a brief summary of your relevant experience, and the type of position you are seeking and we will be in touch.

All enquiries will be kept confidential.
 
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* Please read the full job description very carefully and ensure you meet all the criteria listed before applying. Only if your application meets all the criteria shall the HR Specialist managing the position be in touch further via email/phone.