IT Administrator

As the first hire in this role, you will have the opportunity to bring structure, ownership, and consistency to day-to-day IT operations — working in tight collaboration with the security team to ensure a safe and well-governed environment. This is a great role for someone who is independent, practical, and comfortable taking responsibility in an environment where not every challenge is highly complex — but where reliability, initiative, and good judgment matter a lot.

You are a dependable and self-sufficient IT professional who enjoys keeping things organized, running smoothly, and under control. You are comfortable owning day-to-day IT operations, managing tools and access, and making sure employees get the support they need throughout their journey in the company — proactively aligning with individuals and teams on even the smallest changes to ensure smooth rollouts and reliable ongoing support.

You are confident working independently, collaborating with external IT support partners, and gradually taking over processes and responsibilities in-house. You do not need constant guidance, and you are equally comfortable handling routine operational work as you are improving structure and finding smarter ways to manage it.

• Take ownership of day-to-day internal IT operations and help build a reliable, well-structured support function
• Manage company tools, user accounts, permissions, and access across different systems and platforms
• Support employee onboarding and offboarding by preparing accounts, access, equipment, and related IT setup
• Work closely with external IT support specialists and gradually take over selected tasks and processes internally
• Act as a key point of contact for employees on internal IT-related questions, requests, and basic troubleshooting
• Maintain order and accuracy across IT assets, accounts, permissions, and documentation
• Help ensure systems and access management processes are handled in a secure, timely, and consistent way
• Identify opportunities to improve IT processes, coordination, and day-to-day efficiency
• Support the wider business with practical, reliable IT administration and operational follow-through

• Experience in IT support, IT administration, workplace IT, or a similar role
• Ability to work independently and take ownership of tasks and responsibilities
• Good understanding of user account management, access control, and common workplace tools and systems
• Experience supporting onboarding and offboarding processes from an IT perspective
• Confidence working with external vendors or support partners and coordinating tasks effectively
• Strong organizational skills and a structured approach to operational work
• A reliable, professional, and service-minded attitude
• Good problem-solving skills and the ability to handle both routine and unexpected IT-related situations
• Comfort with a role that includes a mix of operational support, coordination, and process ownership rather than highly technical project work

• Health & Well-being – Private health insurance with mental health coverage (including psychotherapy sessions), in-house physiotherapy, and access to premium wellness apps and fitness resources.
• Time to Recharge – Paid sick days and extra vacation days that grow the longer you’re with us.
• Continuous Growth – Deep focus on individual progress, supported by the 70/20/10 development model and a wide range of L&D initiatives designed to boost performance throughout the year. You’ll have access to courses, conferences, books, subscriptions, and regular knowledge-sharing sessions to support ongoing learning.
• Recognition & Support – Work anniversaries, celebrations for personal milestones such as birthdays, weddings, welcoming new family members, and more.
• Community & Connection – Quarterly events to share knowledge, strengthen alignment, and foster collaboration across teams - plus company workations, wellness challenges, marathons, and other initiatives that bring people together in meaningful ways.
• Workspace & Comfort – Work in a space built for focus, balance, and everything in between. At the CyberCity campus, you’re surrounded by a community of professionals and a modern infrastructure — from gyms and top coffee spots to popular restaurants just around the corner. Step out for a walk, reset in game areas, grab a snack, or bring your pet along on Pet Thursday. Everything here is designed to help you feel good and do your best work.
• Balanced Flexibility – A hybrid working model that supports both focused individual work and strong in-person collaboration. We offer flexibility to work remotely, combined with regular time in the office to connect, create, and align as a team.