2022-07-29 11:26:48

IT Application Specialist

CVMarket.lt klientas

Job Description

IT Operation Centre is the newly established department in Group IT and is located in two countries: Lithuania and Denmark where Lithuania is a primary site. The department is responsible for overall state of the IT systems and monitoring of whole Danske Bank IT estate 24/7. Collaborative approach and dynamic environment creates great opportunities of learning and gaining valuable experience as well as meeting knowledgeable and friendly colleagues.

Responsibilities 

  • Monitoring critical banking application performance
  • Managing and resolving non-complex application incidents
  • Cooperation with application owners while analyzing complex issues (including root-cause analysis and trend analysis)
  • Proactively managing the production environments and pending changes to ensure timely mitigation of risks
  • Optimizing operational processes and driving continuous service improvement initiatives
  • Communication with stakeholders across the globe
  • Contribution to ongoing strategic projects and other initiatives, e.g. transition of services from other provider
  • Participation in development process in order to ensure early quality assurance and relevant monitoring set up

Requirements

  • > 2 years experience in Level 1 support within IT organization
  • Bachelor or a master degree in IT field
  • Programming experience in one of the following languages: PowerShell, Python or Bash
  • Programming experience in Cobol or PL/1 (advantage)
  • Strong verbal and written communication skills in English
  • Good analytical skills
  • Goal oriented approach and ability to perform well in a dynamic environment with a focus on highest quality and delivery

Company offers

  • An inspiring environment in a large IT organization
  • A perfect opportunity to join a growing IT team and face the challenge and the opportunity to influence and shape the team in Vilnius
  • Work in an international team, which concentrates on innovative business facing solutions
  • An extensive training program to ensure that your skills are maintained and updated on an ongoing basis
  • Highly skilled team and career opportunities
  • Cross business career opportunities in bank