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Darbo skelbimo numeris #251292

IT Customer Support (German + English) klientas
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Darbo skelbimas negalioja

Darbo aprašymas

Strategic Staffing Solutions International client – CSC Baltic - is a global powerhouse in business and technology transformation. Our people help businesses, governments and communities solve their toughest challenges.

As an IT Customer Support you will be a part of our Service Desk Team. The opportunity of supporting various geographical locations around the globe will give you a chance to become an expert with an international background. On top of that your will have a unique possibility to shape and develop the CSC brand on the Baltic market. You will be an essential part of our success and that is why your career progression is of paramount importance to us.

Main Responsibilities:

  • Performing first level support and troubleshooting of computer software and hardware.
  • Supporting computer users and deal with a range of different incidents or requests to meet personal computer needs.
  • Apply technical knowledge and experience to understand, document, and begin customer resolution process.
  • Providing recommendation of solutions and resolution of problems across a variety of IT platforms.
  • Assisting with computer studies, projects, and implementation of policies throughout area of assignment.
  • Logging and tracking requests, maintaining history records.
  • Understanding computerized data entry systems and using these systems to track activities.
  • Working closely with other team members and supporting teams in resolving open issues.
  • Daily communication with customers via phone and email.



  • Good spoken and written English.
  • Excellent spoken and written German.
  • Ability to work in a team.
  • Excellent communication and people skills especially on the phone.
  • Strong problem solving skills and decision making ability.
  • Strong enthusiasm and desire to learn.
  • Quick orientation and decision-making in stressful situations.
  • Positive attitude.

  • CSC will provide you with full training including on boarding and technical.
  • If you haven’t done IT work before, but you’re a natural at customer service and know your way around a PC, we’ll give training to get you up and running in a new career.
  • For those already experienced in IT Support and comfortable with various desktop and browser platforms, a move to CSC will broaden your range and open new doors for the future.

We Offer:
  • Opportunity to work in a multinational company with strong traditions and values.
  • Stable employment and high standards of work.
  • Competitive salary and benefit policy.
  • Primary training - on boarding and technical.
  • Career development within global structure.
  • Friendly and dynamic work environment.

We are looking for motivated and enthusiastic people who want to start their career in an international company.

Darbo skelbimo numeris
Jūs kandidatuojate į:
IT Customer Support (German + English)
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