2022-07-29 11:26:48

IT Service Desk Analyst with Swedish

CVMarket.lt klientas

Job Description

Supporting computer users and deal with a range of different incidents or requests to meet personal computer needs.
Providing recommendation of solutions and resolution of problems across a variety of IT platforms.
Assisting with computer studies, projects, and implementation of policies throughout area of assignment.
Logging and tracking requests, maintaining history records.
Understanding computerized data entry systems and using these systems to track activities.
Working closely with other team members and supporting teams in resolving open issues.
Daily communication with customers via phone and email.

Requirements

Strong speaking/writing skills of Swedish and English languages.
Strong customer focus, willingness to support.
Good general communication skills.
Good analytical problem solving skills.
Ability to work in a team.
Responsibility for the final result.

Company offers

The opportunity to work in a multicultural company.
Stable employment and high standards of work.
Primary trainings (technical and on-boarding).
Competitive salary with attractive benefits.
Career development within global structure.
Friendly and dynamic work environment.