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It support analyst 2nd line (english)

CV MARKET´S CLIENT

Darbo skelbimas negalioja

Darbo skelbimo numeris 110079

Darbo skelbimo numeris

110079

Job Description

YOUR KEY RESPONSIBILITIES WILL INCLUDE:
A 2nd line IT support analyst will be tasked to interpret information from customers (employees), performing problem determination to identify
possible causes and apply technical fixes if possible, passing to technical areas for further investigation if not. To provide training and
coaching within the team and cross functionally to increase the knowledge of both colleagues and 1st Line support teams.


Requirements

REQUIREMENTS:

  • Very good English language skills;
  • Excellent customer service skills;
  • Proficient PC skills;
  • Experienced in desktop support;
  • Ability to work in a pressurized environment;
  • Confidence to deal with demanding customers and to positively influence them;
  • Assertion to make informed decisions and see them through;
  • Ability to adapt quickly to new situations (e.g. cross functional working);
  • Excellent interpersonal skills;
  • Ability to plan and organize;
  • Microsoft certifications would be an advantage.


Company offers

COMPANY OFFERS:

  • Opportunity to work in a multinational company with strong traditions and values
  • Stable employment and high standards of work
  • Competitive salary and benefit policy
  • Primary training
  • Career development within global structure
  • Friendly and dynamic work environment


Additional information

If You are interested, please send Your CV in English with subject “IT SUPPORT ANALYST 2ND LINE (ENGLISH)” to
cvLT@strategicstaff.com. Confidentiality guaranteed. Only selected candidates will be informed.


Location:
Vilnius
Job type:
full-time, employee
Expiration date:
12 September 2011
Published:
05 September 2011

CV MARKET´S CLIENT

Strategic Staffing Solutions International client – an international company – with more than 100,000 colleagues internationally,
is looking for IT SUPPORT ANALYST 2ND LINE (ENGLISH)