2022-07-29 11:26:48

IT Support engineer

CVMarket.lt klientas
1242 - 1592 €/m Gross

Job Description

Currently company is looking for an IT Support Engineer for 6 months terminated contract to join our Europe IT Operations & Global IT Helpdesk Department in Kaunas and provide IT services to end users solving computer, application, system, device, access and hardware related issues. In this role you will support internal customers within Europe in accordance to current processes and procedures, keep and update related documentation.

Job description and tasks:

  • Support local end users with computer and systems issues, following established policies and procedures
  • Manage and coordinate incidents reported to the Helpdesk via the global Helpdesk trouble ticket management tool
  • Recommends improvements to process and procedure documentation
  • Support department requests for computer hardware and software assistance
  • Coordinates with other teams or specialists to resolve issues in a timely manner

Requirements

  • 1-2 years’ experience with PC desktop, hardware and software support in a corporate environment
  • Experience with support and maintenance of Active Directory, file server, printer server etc.
  • Working knowledge of Cisco VoIP phone system
  • Ability to be effective in both oral and written communication in the English language
  • Troubleshooting skills and analytical thinking
  • Ability to work well on a team or individually

Company offers

  • Flexible working time and environment in an innovative, exciting and challenging industry
  • The opportunity to develop professionally and to expand your knowledge though cross-functional collaboration and training