- To respond to internal and external IT-related telephone and email customer
inquiries from Germany/Switzerland;
- To work closely with computer users in order to resolve open issues/concerns;
- To ensure service level agreements are met or exceeded.
- Excellent knowledge of German language;
- Good knowledge of English;
- Computer skills (at least user level);
- Excellent communication skills;
- Ability to work as a part of the team;
- Quick decision-making in stressful situations;
- Customer focus.
- Work within international environment;
- Career growth within the company;
- Competitive salary;
- Friendly team.