Job Description
- Provide technical support by email
- Provide Hotelston technical support to customers as well as colleagues in the company
- Utilize help desk and issue management systems to track each task
- Identify trends in support requests and recommend systemic and pro-active solutions to mitigate issues
- Monitor and maintain health of Hotelston services
- Assist in Hotelston IT projects
- Provide Hotelston technical support to customers as well as colleagues in the company
- Utilize help desk and issue management systems to track each task
- Identify trends in support requests and recommend systemic and pro-active solutions to mitigate issues
- Monitor and maintain health of Hotelston services
- Assist in Hotelston IT projects
Requirements
- Basic programming skills
- Basic knowledge of SQL
- Good organizational and time management skills
- Good spoken and written English (mandatory)
- Problem solver attitude
Advantages
- Experience in IT customer support / helpdesk - Experience in Java development - Knowledge of Web Services and XML - Windows / Linux OS administration skillsCompany offers
- Competitive salary
- Superior offers for holiday/travel services
- 22 paid holidays per year
- Flexible work schedule to adapt to studies
- Investments in your professional development
- Young team of professionals
- Modern office in the center of Vilnius
- Relaxed atmosphere with a rest zone, foosball, free snacks, fruits and coffee
- Free beer
- Superior offers for holiday/travel services
- 22 paid holidays per year
- Flexible work schedule to adapt to studies
- Investments in your professional development
- Young team of professionals
- Modern office in the center of Vilnius
- Relaxed atmosphere with a rest zone, foosball, free snacks, fruits and coffee
- Free beer
