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Joboffer number #173469

IT USER SUPPORT SPECIALIST (Spanish)

CV Market client
Vilnius
Job ad expired!

Job Description

The role is to provide a first class IT User Support service to clients and any related third parties, assisting them with software problems via phone, email and Intranet.

Core Duties:

  • Provide first line technical support answering support queries via phone, email and web;
  • Apply technical knowledge and experience to understand, document, and begin customer resolution process;
  • Efficiently and accurately log all issues and requests on the call logging system;
  • Maintain all call lifecycles ensuring calls are regularly updated and contain valid and up-to-date information.


Requirements

  • Very good Spanish and English language skills;
  • IT related experience or big interest in IT and eagerness to learn;
  • Ability to manage and prioritize multiple tasks;
  • Strong communication skills.


Company offers

This is a fantastic opportunity to join a forward thinking company where training and career progression are key.

Benefits:

  • Opportunity to work in a multinational company with strong traditions and values;
  • Competitive salary and benefit policy.
  • Primary training;
  • Career development within global structure;
  • Friendly and dynamic work environment.


Darbo skelbimo numeris
#173469
Jūs kandidatuojate į:
IT USER SUPPORT SPECIALIST (Spanish)
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