IT Infrastructure implementation and support technician

The Challenge:

In the role as IT Infrastructure implementation and support technician at Reform, you will be tasked with ensuring that your co-workers work efficiently and effectively. You will be reporting IT Infrastructure implementation and support Lead  and support the roll-out and implementation of the IT vision for Reform, both in the short and long term. You should be an effective communicator and have the ability to execute technology projects. At Reform, we have an ambition to deliver excellent and affordable design for our customers, underpinned by working with the best software platforms and you will be an essential part of achieving that goal.

Your Profile:

We are looking for an entrepreneurial, hands-on, can-do attitude IT Infrastructure implementation and support technician  to improve our internal and external IT infrastructure, who can with the guidance of our CTO ensure a technology stack which can support and unpin the growth ambitions of Reform.

Key responsibilities:

• Manage day-to-day general IT tasks
• Source and manage hardware
• Ensure network infrastructure is running smoothly
• User management

Additional responsibilities:

• Day-to-day vendor handling
• IT Task management
• Support the business in making application decisions
• Maintaining adequate security protocols

Key applications:

• Jumpcloud
• Unifi network
• Jira

Skills:

• Good presentation skills
• Attention to detail
• Ability to work under pressure in multiple projects
• Strong communication skills
• Proactive
• A like for networking
• Security minded

Language requirements:

• English (Native or full professional proficiency)
• Danish (Full professional proficiency)
• German (Optional, but a plus)
• Lithuanian (Optional, but a plus)

The Opportunity:

Join Reform, a EUR 20m revenue scale-up with headquarters in Denmark and support and underpin our continued growth as we scale our business in existing and new markets.