Customer Service Specialist

We are looking for our new team member to join the Containerships Customer Service team to focus on managing Containerships transportation chains.

As part of the customer service team, you play a key role in creating high-quality customer service and work in a variety of export and import customer service-related tasks. At work, you develop into an iron service professional in an international operating environment. You can coordinate customer transportation orders and demanding documents, learn how to handle dangerous goods and other special cargo shipments, investigate, and resolve transportation issues, implement and develop customer relationships, support customers in their various inquiries as a customer service representative, and learn country and port-specific rules and regulations. Tasks require daily contact with Containerships' global network and our customers.

• We hope you already have experience in customer service in an international environment.
• Previous experience in shipping or logistics is an advantage, but not essential.
• You are a team player, and you have a sense of responsibility, pressure tolerance, problem-solving ability, and a positive approach to work.
• You work effectively even in busy situations. Jobs require precision, efficiency, and good customer service skills. You communicate fluently with customers, stakeholders and colleagues in good Lithuanian and English.
• You will have the basic skills of MS Office and will be able to adopt new information systems. You are supported by a professional team and a line manager.

We offer you the opportunity to develop and grow among us as a transport professional. You work in the fence as part of an international transport chain together with various stakeholders.