JUNIOR BUSINESS SUPPORT ANALYST (RESOURCE PLANNING)

Would you like to:

• Be responsible for creating and managing effective schedules and forecasts?
• Analyze actual KPIs values?
• Search and develop areas that could be improved?

We are Transcom Shared Service Centre - a stable and growing department of Transcom, which promotes continuous improvement. We are currently looking for a team member in the analytics team.

• Bachelor's degree preferably in Statistics, Mathematics or Economics or related fields.
• Advanced proficiency in Excel;
• Fluent English speaker.

• New hire training program;
• Gaining knowledge in forecasting and scheduling the workforce;
• To improve skills using T:University - internal training system for our employees;
• Friendly, enthusiastic and helpful team.

Are you innovative, interested in data analysis, and have great working skills with Excel? Are you looking for continuous professional development and you are fluent in English? We invite you to join our data analytics team in the Human Resources Planning Division and become part of a world-leading contact center!