2022-07-29 11:26:48
2023-02-22 15:25:07

Key Account Manager

CVMarket.lt klientas
From 2500 €/m Gross
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Job Description

  • Overall responsibility for retention and development of contract through needed strategic and tactical actions, ensuring a sustainable, successful and long-term relationship between ISS and customer;
  • Be point of contact for the Customer for all strategic and tactical needs, maintain effective relationships with Client;
  • Manage client interactions and maintain stakeholder relationship across contract;
  • Drive operational execution according to SLA and operational development of IFS solutions across the account;
  • Lead, monitor and follow up the onsite services leads;
  • Secure excellence in service delivery and focus on continuous improvements;
  • Monitor and follow up the management of resources (people, materials) to ensure budgetary control and profitability (P&L responsible);
  • Identify and address development contract opportunities through above base sales;
  • Manage, follow up and address development needs of the team;
  • Maintain a healthy, safe and secure working environment in line with current legislation and company HSE policies and procedures;
  • Provide monthly qualitative analyses on financial indicators at contract level through adequate reports.

Requirements

  • Economical, Engineering or Management studies;
  • Previous 3-5 years’ work experience in managing teams;
  • Strong customer and client focus – must have experience in customer facing Facilities Management environment;
  • Experience of working with P&L: interpreting and applying understanding of key financial indicators to make better business decisions;
  • Open to listening, understanding and implementing new ideas, concepts and practices;
  • Excellent communication skills, both in Lithuanian and in English;
  • Strong knowledge of Microsoft Office Tools (Excel, Access, PowerPoint)
  • Driving license.

Company offers

  • Opportunity to join our team and support our vision to become the greatest service organisation in the world;
  • Unique experience with international clients;
  • A team and support of professionals;
  • Internal and external trainings;
  • Extra curriculum activities in the company.