Job Description

At Nord Security’s B2B team, we build cybersecurity products that enable businesses to protect themselves and their data.

From product and engineering to sales, marketing, and data — our teams work closely together to deliver secure, scalable solutions trusted by companies around the world.

Your impact? Empowering businesses everywhere to keep their people, systems, and data safe.

The B2B Commercial Team is the engine driving Nord Security’s growth in the corporate cybersecurity sector.

Our focus is on strategic partnerships and integrations. Engaging with clients and delivering impactful business solutions that secure their digital presence – this is what fuels our drive and success.

Develop and maintain strong relationships with key customers to understand their business needs and objectives;
Provide ongoing account management and sales support to the existing customer base to ensure their retention;
Identify and pursue new sales opportunities within existing accounts;
Keep customers informed about product updates, new features, and enhancements;
Manage customer relationship data effectively within the CRM system (e.g.., Salesforce);
Collaborate cross-functionally with other departments to ensure customer success and satisfaction;
Document processes, customer interactions, and best practices to ensure knowledge sharing and consistency;
Contribute to the continuous improvement of customer engagement strategies and initiatives.

Requirements

Strong knowledge of customer relationship management and sales principles;
Proven experience in a B2B or sales environment, preferably in technology or SaaS sectors;
Excellent written and verbal communication skills in English;
Ability to understand customer needs, deliver value, and build long-term partnerships;
Proactive, self-motivated, and capable of identifying upsell and cross-sell opportunities of different B2B products;
Experience using CRM software (e.g., Salesforce) is a plus;
Strong organizational and time management skills.

Nice to have

Experience working with B2B SaaS products;
Familiarity with the full sales cycle and account management processes;
Understanding of business and technical aspects of SaaS solutions;
Ability to thrive in a team-oriented and collaborative setting.

Company offers

Innovate with industry leaders
Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world.
Learn & grow
Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company.
Work in a next-gen Cyber City office
Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day.
Work from anywhere
Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive.
Physical well-being
Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts.
Mental & emotional health
Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic.
Premium healthcare
Receive private health insurance giving you peace of mind for your health needs.
Extra days off
Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs.
Joyful moments – special treats
Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member.
Company events & team-building
Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success.
Workation
Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together.
Salary Range (Gross)
€2.5K – €4.2K per month • Offers Bonus