Live Webcast Operator

 Notified®  is a business segment within Intrado, and is the world’s only  communications cloud for events, public relations, and investor  relations to drive meaningful insights and outcomes. Our Events Cloud  enables event planners, marketers, and communications professionals to  create unforgettable experiences which build brand and community  engagement through hybrid events, conferences, trade shows, town halls,  and product launches. Notified’s PR Cloud enables public relations  professionals to reach global audiences, monitor brand sentiment, send  press releases via GlobeNewswire®, measure success, and drive earned  media. Navigate the media landscape and tap into real-time analytics  from an integrated, intelligent, and easy-to-use platform. The Investor  Relations Cloud enables investor relations professionals to manage  communications – earnings calls, regulatory filings, press releases,  investor days, and IR Websites – to maximize shareholder value. Activate  your market strategy and manage dynamic communications and regulatory  requirements from one platform.  

 We place a lot of value in giving  our clients the solutions and support they need to operate efficiently  and successfully. This same desire we use to set our customers up for  success applies to our employees as well. Intrado is committed to  helping our employees and their families maintain a healthy work/life  balance, to build a financially secure future. Self-development and  learning are key with all our global employees having access to our  internal learning and development university DevelopU for career and  skills enhancement.

LOCATION: Vilnius, Lithuania

SALARY: from 20,000 EURO gross per year

 The Live Webcast Operator  is the first point of contact for our webcast clients. You will  organise and facilitate client webcasts, working closely with some of  the largest international companies, as well as participate in the live  day event to ensure a flawless streaming solution via our market leading  Multi-Media platform.

 Live streaming is fast establishing itself  as the most exciting and innovative method of sharing live content;  with Intrado continuing to be a market leader in providing a high  quality and personalised service, across the corporate and financial  markets worldwide.

 Full training will be offered on our products, processes, systems and services.

What you’ll bring…

- Demonstrable experience working in a service driven environment, showing commitment to quality and customer satisfaction

- Previous experience working in Service /Technical / Helpdesk or Customer Service oriented role/s

- Previous experience working with C level executives

- Technically minded and able to learn new technologies quickly

- Excellent written and verbal communication skills with a professional and confident telephone manner

- Ability to work effectively and remain calm under pressure– you will  thrive in a variable, multi-skilled and high pressure environment

- Experience in an internet environment and streaming media technology desirable

- Experience & understanding of Audio/Visual & trouble shooting process desirable

What’s next…

 Qualified  candidates will be contacted by a member of our in-house recruitment  team to kick-start the recruitment process (preliminary assessments  and/or telephone interview).   

 Apply now to join our successful team. 

Please note:

As a response to the recent Covid-19 pandemic Intrado have temporarily moved to a virtual hiring & onboarding process. 

 Subject  to local legislation, and as applicable to the position to which you  have applied, Intrado may require your consent at the point of offer to  complete certain background screening checks including (but not limited  to) Legal right to work in the relevant country, reference checks,  Credit checks and Criminal checks. Failure to complete these checks /  meet the required criteria may result in offer withdrawal.  

 Intrado  has sales and/or operations in the United States, Canada, Europe, the  Middle East, Asia Pacific, Latin and South America and is an Equal  Opportunity Employer – Veterans/Disabled and Other Protected Categories.

 At  Intrado we don't just accept difference - we celebrate it, support it,  and build success upon it. We are proud to be an equal opportunities  employer and no part of this advertisement is intended to discriminate  on any grounds.

 In order for us to process your application,  Intrado may process your personal data in accordance with its privacy  statement https://www.west.com/legal-privacy/    

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