Mid Python Engineer

Your role at Hostinger Kodee is our AI assistant that guides and assists customers every single day - from troubleshooting issues to walking them through routine tasks - serving almost 4 million Hostinger clients around the globe. We’re weaving the chatbot directly into agent workflows with AI-powered ticket summaries, smart suggestions, and automated resolutions that supercharge productivity. You’ll join the Chatbots Team to both expand Kodee’s capabilities and drive this deep Kodee integration, turning great support into lightning-fast, customer-oriented, AI-powered support.

• Deliver new features for Kodee, Customer Success platform as well as related tools
• Own service architecture decisions, delivering reliable, scalable code
• Integrate Kodee with systems across Product, Customer Success and more
• Align and collaborate with Chatbots Team as well as other teams to deliver seamless Kodee experience
• Share knowledge and elevate coding standards across the team

• Strong experience with Python as well as knowledge about most common frameworks (FastAPI, Django, Flask, etc.)
• Proven ability to design and consume high-throughput REST APIs
• Ability to leverage AI Software Development tools (Cursor, Claude Code) to boost your productivity
• Clear communication and a customer-first mindset
• Familiarity with scalable, containerized services (Docker, Kubernetes, CI/CD)
• High curiosity to stay up to date with the state of the art of the fast-moving AI field

Nice to have

• Experience in AI, LLMs integrations, and/or process automation solutions
• Knowledge on observability stacks (Prometheus, Grafana, ELK, etc.)

• We provide limitless learning opportunities: access to platforms like Reforge and Couch Hub, global conferences, physical and digital libraries, feedback culture, and mentoring through TesoXchange
• Advance your career with internal mobility and grow with a team eager to share knowledge and support your success
• Work on your terms: from modern offices in Kaunas and Vilnius, the comfort of home, or anywhere in the world
• Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment
• Your health comes first with insurance from Day 1, gym memberships, recharge leave, Headspace subscriptions, and regular health checks
• Join our wellbeing-dedicated events, sports, arts, and hobby clubs, or simply enjoy the balance of a lifestyle that prioritizes wellness
• Celebrate your achievements with company events like Summerfest & Winterfest, Town Hall, Meet the Client initiatives, team-buildings, and workations
• Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations