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Network Service Analyst

CV MARKET´S CLIENT

Darbo skelbimas negalioja

Darbo skelbimo numeris 77281

Darbo skelbimo numeris

77281

Job Description

    Responsibilities:
  • To contribute to the operational performance of the service tower to ensure SLAs are achieved;
  • To support the engagement of client stakeholders and service suppliers for service delivery and day to day service performance tracking;
  • To undertake a supporting role in the delivery of service management and improvement activities resulting in the controlled improvement of specific IT services;
  • To Co-ordinate technical resource across organisational boundaries and close liaison with theservice performance, service operations and infrastructure functions;
  • To define and collate the management information need for the service in line with defined standards;
  • To Measure performance against service cost, risk, SLA, regulatory & flexibility standards for the service.


Requirements

    Requirements:
  • Awareness of service management and delivery best practices (e.g. ITIL);
  • Organizational awareness and understanding of how service stability can be maximized through leveraging technology and process;
  • Basic knowledge of business change processes, methods and tools;
  • Core understanding of service and supplier management processes and methods;
  • Core understanding of acceptance and integration process and methods;
  • Core understanding of Project and Change Management Processes;
  • Very good knowledge of English.


If You are interested, please send Your CV in English with subject “Network Service Analyst” Confidentiality guaranteed. Only selected candidates will be informed.


Company offers



Location:
Lithuania
Job type:
full-time, employee
Expiration date:
12 December 2009
Published:
12 November 2009

CV MARKET´S CLIENT

Strategic Staffing Solutions International client – Barclays – with operations in more than 50 countries and 155,000 colleagues internationally, is opening an IT infrastructure centre in Vilnius and is looking for Network Service Analyst